Class and Workshop Refund and Cancellation Policy:
A non-refundable deposit is required at the time of registration.
If you cancel your class or workshop registration up to three days (72 hours) prior to the event, you will be refunded all but the deposit. If you cancel between three days to one day (72-24 hours) before the event, you will be expected to pay 50% of the registration.
If you cancel less than 24 hours before the event, you will be expected to pay 100% of the registration.
Heart Portrait Refund and Cancellation Policy:
Payments made for heart portraits are non-refundable. Once your heart portrait is made, you cannot receive a refund for it.
If you schedule a consultation, you will receive an email reminder 48 hours before the appointment. If you need to reschedule, you can do so up to 24 hours before your consultation.
Any no-shows, late appointments, or cancellations within the 24-hour timeframe on any appointment is considered a non-refundable service. You will need to pay for a new appointment to receive the service.
Reiki Cancellation Policy:
Because this is a pay-as-you're-able/exchange service, you are not required to pre-pay for a Reiki session. Please schedule mindfully, honoring the time set aside for you and the possible loss of income from an appointment cancelled too late for someone else to take.
If you need to cancel or reschedule, please do so prior to 24 hours before your appointment.